Terms of Service

1. Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of Glossent AI (“Glossent,” “we,” “us,” or "our"), including our website, applications, and related services. By creating an account, subscribing, or using Glossent, you agree to these Terms. If you do not agree, do not use the service.

2. Description of service

Glossent provides a software platform that helps automotive detailing businesses create marketing content, manage leads, build estimates, schedule appointments, send client communications, and analyze business performance. Features vary by plan and may change over time.

3. Accounts and eligibility

• You must be at least 18 years old and authorized to bind your business to these Terms.
• You are responsible for keeping your account credentials secure and for all activity under your account.
• You may not use Glossent for illegal, fraudulent, or abusive purposes, or to send unsolicited communications.

4. Subscriptions and payments

• Some features require a paid subscription. Fees are billed in advance according to the plan you select.
• Introductory offers apply only to new customers as described at checkout and may not be combined with other promotions.
• You may cancel at any time. Cancellation takes effect at the end of your current billing period unless otherwise stated.
• We may change pricing with notice. Continued use after a price change constitutes acceptance.

5. Acceptable use

You agree not to:

• Upload content you do not have the right to use or share.
• Send spam, harassing messages, or illegal communications.
• Reverse engineer, scrape, or interfere with the platform.
• Use the service in a way that harms other users or our systems.

6. Content and data you provide

You retain ownership of the photos, customer information, and other content you upload to Glossent. You grant us a limited license to use that content solely to operate and improve the service for you. We will not sell your content or use it to train third-party AI models.

7. Intellectual property

Glossent and its branding, code, designs, and materials are owned by us or our licensors. These Terms do not grant you any right to use our trademarks, logos, or proprietary assets except as needed to use the service.

8. Disclaimer of warranties

Glossent is provided “as is” and “as available.” We do not guarantee that the platform will be uninterrupted, error-free, or that any specific marketing result, booking, or revenue outcome will occur. AI-generated suggestions are recommendations only and you are responsible for reviewing and approving them before use.

9. Limitation of liability

To the fullest extent permitted by law, Glossent shall not be liable for indirect, incidental, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising from your use of the service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Termination

We may suspend or terminate your account if you violate these Terms or if necessary to protect the service. You may delete your account at any time. Upon termination, your right to use Glossent ends, but provisions that reasonably should survive will remain.

11. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute will be resolved in the courts located in Delaware.

12. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Continued use after changes means you accept the updated Terms.

13. Contact us

For questions about these Terms, please contact us at legal@glossentai.com.